FAQ
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Shipping & Delivery
To bring you the highest quality Christian jewelry and accessories at the best prices, we ship our products directly from our global fulfillment partners. Once your order is processed (typically 1–3 business days), standard shipping takes approximately 7 to 15 business days to arrive. You will receive a tracking link as soon as your package is on its way.
Order Tracking
Yes, absolutely! Once your order has been processed and shipped, we will send an automated shipping confirmation email containing your personal tracking number. You can use this number to track your package's journey directly on our website or through our shipping partners. Please allow 24–48 hours for the tracking information to update.
Product Materials & Care
We carefully select and curate our products using durable, high-quality materials such as quality stainless steel, zinc alloys, and protective plating designed to resist tarnishing. To keep your pieces looking beautiful for years to come, we recommend avoiding direct contact with harsh chemicals, perfumes, or wearing them during heavy exercise and swimming.
Returns & Refunds
We want you to love your pieces! We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. Please note that customers are responsible for covering all return shipping costs. Please reach out to our support team to initiate a return and receive the correct return address.
Order Cancellations & Changes
Because we work hard to get your items processed and shipped as quickly as possible, we can only accommodate order changes or cancellations within 12 hours of purchase. Please email us immediately with your order number if you need to make an adjustment, and we will do our absolute best to assist you before it processes.
Contact Information
We are always here to support you! If you have any questions, concerns, or feedback, please reach out to us directly through our Contact Us page or email our customer care team. We aim to respond to all inquiries within 24 hours on business days.